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Privacy

Privacy Policy

Effective Date: May 18, 2025

At bhookhlagi.net, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information from our users:

  • Contact Details: Name, email address, phone number

  • Delivery Details: Address, PIN code, delivery instructions

  • Payment Information: UPI IDs, card details (secured via payment gateways)

  • Account Information: Login credentials, order history, preferences

  • Device Information: IP address, browser type, location data, operating system

2. How We Collect Information

We collect information in the following ways:

  • When you register or create an account on bhookhlagi.net

  • When you place an order or make a payment

  • When you communicate with us via email, chat, or phone

  • Through cookies and tracking technologies to enhance site experience

3. How We Use Your Information

We use the collected information to:

  • Process and deliver your food orders

  • Communicate order updates and customer service responses

  • Personalize your experience on the platform

  • Improve our website, services, and marketing strategies

  • Comply with legal obligations

4. How We Keep Your Information Safe

  • All data is stored on secure servers with restricted access.

  • Payment details are encrypted and processed via trusted third-party gateways.

  • We use SSL (Secure Socket Layer) technology to protect data transmissions.

5. Sharing Information with Third Parties

We do not sell your personal information. However, we may share it with:

  • Delivery Partners: For fulfilling your food orders

  • Restaurant Partners: For preparing and managing your orders

  • Service Providers: For payments, marketing, or technical support

  • Legal Authorities: If required by law or in response to legal requests

All third parties are bound by confidentiality and data protection agreements.

6. Your Rights

You have the right to:

  • Access your personal information

  • Request corrections to your data

  • Request deletion of your account and data

  • Opt-out of marketing communications

To exercise these rights, contact us at:

Email: customercare@bhookhlagi.net
Phone: +91-9456558803

7. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted here with an updated effective date.

By using bhookhlagi.net, you consent to the terms outlined in this Privacy Policy.